Strategic objective - It is OK to tell your client what your objective is...if you want to insulate them, tell them, if you want a bigger share of their pie, tell them... this will help you:
- Insulating Your Best Clients from Competitors
- Growing Your Share of a Low Revenue Client
Do client business reveiws no less than annually, but ask your best clients if they would like them more often; make it a scheduled meeting or call, not part of a file update or routine visit
Seek to understand their business and their goals, ask how you can help.
Service review - Ask and understand their perception of your company’s and your customer service (this information helps you sell to new clients)
Include 5 simple questions
- What are your goals this year and how do see me helping you to achieve them?
- What one thing can I improve or refine? (Probe for an answer if they decline; once you get one, makes sure to ask “is there anything else?”)
- How much of your current directable business would you say you send my way? Is there a way for me to earn a larger percent this year?
- Would you be willing to help me grow my business this year? (When they say yes, and they will, tell them that you would like at least 1 referral per month; someone who is either experienced in the business or a seriously promising newcomer. Tell them exactly what you want.)
- Can I count on you to talk to me first, if you ever consider taking your business somewhere else?
Business reviews have been extremely powerful rention and sales tools in my sales and marketing career and would love to hear how you're using them to deepen your relationships with your clients.
Happy Selling!
Posts
32 comments:
Sales people often shy away from asking their clients for something...but the human instinct to help others is strong, so I'm glad you wrote about this.
I loved as much as you'll receive carried out right here. The sketch is attractive, your authored subject matter stylish. nonetheless, you command get got an nervousness over that you wish be delivering the following. unwell unquestionably come further formerly again since exactly the same nearly a lot often inside case you shield this increase.
Here is my web-site: click here
Very descriptive post, I loved that a lot. Will there be a part 2?
Also visit my web blog; click here
Sweet blog! I found it while searching on
Yahoo News. Do you have any tips on how to get listed in Yahoo News?
I've been trying for a while but I never seem to get there! Appreciate it
Feel free to surf to my weblog website
I comment whenever I especially enjoy a post on a website
or I have something to add to the conversation. It's a result of the passion displayed in the post I browsed. And on this article "Effective Client Business Reviews". I was actually moved enough to post a thought :) I do have 2 questions for you if it's okay.
Could it be simply me or does it look like like some of the comments appear like coming from brain dead visitors?
:-P And, if you are writing on additional social sites, I would like to follow you.
Could you list every one of all your community sites
like your Facebook page, twitter feed, or linkedin profile?
my homepage: know more
Hey there! Do you use Twitter? I'd like to follow you if that would be okay. I'm absolutely enjoying your blog and look forward to new posts.
Also visit my webpage :: visit link
Heya i am for the first time here. I came across this board and I find It
really useful & it helped me out a lot. I hope to give something back and help others like you
helped me.
my website: site
Good article! We are linking to this great article on our website.
Keep up the good writing.
I must thank you for the efforts you have put in writing this site.
I really hope to view the same high-grade blog
posts from you later on as well. In fact, your creative writing
abilities has encouraged me to get my very own site now ;)
My web page; visit link
Having read this I believed it was really informative.
I appreciate you spending some time and effort to put
this short article together. I once again find myself personally
spending a significant amount of time both reading and posting
comments. But so what, it was still worthwhile!
Also visit my web page more information
Howdy! I just wish to give you a huge thumbs up for your excellent information you have got
here on this post. I'll be coming back to your web site for more soon.
my page ... website
Woah! I'm really enjoying the template/theme of this blog. It's
simple, yet effective. A lot of times it's very hard to get that "perfect balance" between superb usability and visual appeal. I must say you have done a great job with this. Also, the blog loads very fast for me on Opera. Outstanding Blog!
my page: Know More
I love it when individuals come together and share thoughts.
Great site, stick with it!
Also visit my weblog - more info
Greetings! Very helpful advice within this post!
It's the little changes that produce the greatest changes. Thanks a lot for sharing!
my webpage; know more
I always emailed this weblog post page to all my associates, as if like
to read it next my contacts will too.
my web blog - site
Magnificent beat ! I would like to apprentice at the same time as you amend your web site, how can i subscribe for a weblog site?
The account helped me a appropriate deal. I were tiny bit acquainted of this
your broadcast provided vibrant transparent idea
My web blog - know more
magnificent publish, very informative. I ponder
why the other specialists of this sector don't understand this. You should continue your writing. I'm confident, you've a great readers' base already!
my homepage know more
What i do not understood is actually how you are not really much more smartly-appreciated
than you may be right now. You're very intelligent. You realize thus considerably in relation to this matter, produced me personally believe it from numerous various angles. Its like women and men don't seem to be involved until it is one
thing to do with Lady gaga! Your personal stuffs excellent.
Always deal with it up!
Here is my site ... website
Hi there i am kavin, its my first occasion to commenting anyplace, when i read this
article i thought i could also create comment due to this sensible article.
Here is my blog click here
What's up, yeah this post is genuinely nice and I have learned lot of things from it about blogging. thanks.
My page know more
Hi there! I just wanted to ask if you ever have any problems with hackers?
My last blog (wordpress) was hacked and I ended up losing months of hard work due to no backup.
Do you have any solutions to stop hackers?
My webpage; weddings Johannesburg
Thank you for the good writeup. It in fact was once a entertainment account it.
Look complicated to more added agreeable from you!
However, how could we keep in touch?
Review my site; cleaners Midrand
Attractive section of content. I just stumbled upon your weblog and in
accession capital to assert that I get in fact enjoyed account your blog posts.
Any way I will be subscribing to your augment and even I achievement you access consistently rapidly.
Here is my site - air conditioning servicing
You really make it appear really easy with your presentation
however I in finding this topic to be actually
one thing that I think I would never understand.
It seems too complicated and extremely broad
for me. I am having a look forward for your next post, I will try to get the hang of it!
My blog; Hydraulic Equipment
I have been browsing online more than three hours today, yet
I never found any interesting article like yours.
It is pretty worth enough for me. Personally, if all website owners and bloggers
made good content as you did, the web will be a lot more useful than ever
before.
my page: recruitment Africa
Greetings from Carolina! I'm bored to death at work so I decided to browse your website on my iphone during lunch break. I really like the info you provide here and can't wait to take a look when I get
home. I'm surprised at how fast your blog loaded on my mobile .. I'm not
even using WIFI, just 3G .. Anyways, fantastic blog!
Feel free to visit my website; click here
It's going to be finish of mine day, but before end I am reading this great article to increase my knowledge.
Review my page; fireplaces
I am extremely impressed with your writing skills and also with
the layout on your weblog. Is this a paid theme or did you modify it yourself?
Anyway keep up the nice quality writing, it is rare to see a nice blog like this one nowadays.
Here is my web blog - specialised cakes
Right now it appears like Movable Type is the best blogging platform out there right now.
(from what I've read) Is that what you are using on your blog?
my web site; sign company
This paragraph offers clear idea in support of the new users of blogging, that really how to do running a
blog.
Feel free to visit my weblog ... steakhouse
Hello! I know this is kind of off topic but I was wondering if you knew where I could locate a captcha plugin
for my comment form? I'm using the same blog platform as yours and I'm having
difficulty finding one? Thanks a lot!
Feel free to surf to my web page ... vehicle signage Gauteng
It is not my first time to go to see this website, i am visiting this web page dailly
and get pleasant data from here everyday.
My page; dating
Post a Comment